Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

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Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones
Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones
2022-11-17 17:59:06 - last edited 2022-11-21 01:01:40

Two of my dozen HS103 smartplugs show offline on one of our iPhone Kasa apps but are fully operational from other iPhone and iPads (using Kasa app).

I have unplugged the problem smartplugs and also deleted and reinstalled the app on the problem phone. 

Any ideas how to resolve and have all plugs working on all phone apps?

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Re:Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones-Solution
2022-11-20 18:01:34 - last edited 2022-11-21 01:01:40


The Kasa aps did an update and after completed the issue was resolved and all switchs now appear on the problem iPhone.

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Re:Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones-Solution
2022-11-20 18:01:34 - last edited 2022-11-21 01:01:40


The Kasa aps did an update and after completed the issue was resolved and all switchs now appear on the problem iPhone.

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Re:Smart Plug showing offline on one iPhone Kasa app but fully functional on other iPhones
2022-11-21 11:36:00

Hello  @NCTexan 

Thank you very much for sharing the update, glad to know your devices has been worked now. 

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