Change of email address

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Change of email address

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Change of email address
Change of email address
2022-09-13 11:14:37 - last edited 2022-09-13 12:12:39
Model: Tapo C100  
Hardware Version: V1
Firmware Version: 1.1.15

Hi all

 

I need to change my yahoo email address to my gmail address as I want to download the Tapo app via Google Play and it will only let me do that if I use my gmail address.

 

I have a poorly pup who likes to sit in the lounge and I need to be able to check on him while I'm working upstairs.

 

Thanks

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Re:Change of email address
2022-09-14 02:54:40

 Hello  @Ladyfriend 

As far as I know,  when you download an APP from Google Play Store, there is no need for considering what email account is used in Tapo or other APPs. 

  • In Google Play, login your account and you should be able to download a new Tapo APP.
  • Then open Tapo APP and login your TP-Link ID /account. 

So far TP-Link ID email address can't be changed directly in the APP,  you may have to factory reset smart device or soft reset the device (certain models supports a soft reset, refer to device UG for details)and set them up with the new email address. 

 

 

 

 

 

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