Hello  @pnovoa2003 

Thank you for reaching out .

The kasa device supports a secured 2.4Ghz Wi-Fi network, but they can have trouble connecting to a portal Wi-Fi which requires to log in to a page for authentication before using the internet.  From your description, the Wi-Fi network is a portal Wi-Fi (requires to login web for authentication). You may consider getting an AP or router  in the new dormitory so smart device could connect to that Wifi network. Hope this can provide any help.