Hello  @CCTVKMC 

Thank you for the feedback, 
You could try to subscribe Kasa care as guide here

How can I buy a Kasa Care subscription for my camera

If it says Kasa Care has not opened in your area or region, as the workaround you could register an TP-Link account and select the region/ area which has opened the Kasa Care service like the U.S. (here is a list for reference)

For more details of the Kasa care service, please refer to the TP-Link offical website Kasa Care.

What is Kasa Care? | TP-Link

General Questions about Kasa Care

Feel free to let us know if that works for you.