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2022-08-17 00:35:34
Model: Tapo C310  
Hardware Version: V2
Firmware Version: V3.1

After the firmware upgrade my camera will not function with Alexa.

 

why?

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Re:Live view stopped
2022-08-17 01:53:27

 Hello  @Rod.M 

If i'm right, the message simply means you can view a live camera feed on Amazon smart display like Echo, Fire tablet, and Fire TV devices etc , but the camera can not be streamed in the Alexa App directly . Tapo app is particularly designed for camera live feed.

You can still use voice command to cast camera to stream to the Amazon smart display like Echo show

How to control Tapo camera by Amazon Alexa with voice commands

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Re:Live view stopped
2022-09-30 13:16:15

  @Solla-topee 

I have two new Tapo C310 cameras, I cant view them with echo show.

I have the same message live view not supported.

Skill installed, alexa linked etc etc.

 

It would be nice if someone fixed this. (it clearly used to work)

 

Excellent cameras (btw), would also like ftp transfer of files to NAS. ( if you can put that on the todo list)

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