Remote playback problem with C110
I'm using Android Tapo APP V2.8.13 with latest firmware
I have it on continuous recording, which shows as a blue band in the timeline.
Yesterday I was able to view the recorded video, but not today. The live view is fine, but it won't play back any more, today or yesterday's recording, see image.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Solla-topee Thank you, I notice the app has updated. I think the problem is gone. If I have an issue with the connection I just go back to the home page and start over.
- Copy Link
- Report Inappropriate Content
Hello @Harryscopic
Thank you for the feedback, there was a new Tapo APP 2.8.14 released in the latest week
- Ensure Tapo APP is up to date
- Reboot Tapo Camera
Confirm the recordings are available in SD card and you could view them on a computer when insert SD card into a computer.
If still the same, can I know the model of your phone and its Android or IOS version, can you hear the sound of Playback when the Playback is loading, thank you.
- Copy Link
- Report Inappropriate Content
@Solla-topee Thank you, I notice the app has updated. I think the problem is gone. If I have an issue with the connection I just go back to the home page and start over.
- Copy Link
- Report Inappropriate Content
Thank you for sharing the update here. Feel free to let us know for any further observations.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 712
Replies: 3