Smart Home Community > All Threads > Awful sound quality
< All Threads

Awful sound quality

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Awful sound quality

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Awful sound quality
Awful sound quality
2022-03-01 16:00:20
Model: TC70  
Hardware Version:
Firmware Version:

Hi,

I've just purchased and installed a new TC70 and I'm impressed with the vdeo quality.

However, I'm appalled with the quality of the audio both on my mobile and on my MacBook (via VLC,app)

The audio is scratchy and distorted on all levels of volume.  Surely this not normal for an otherwise good piece of kit.

Have got a duff camera or is this the norm?

Anyone else having this issue?

Thanks.

  2      
 
  2      
 
#1
Options
1 Reply
Re:Awful sound quality
2022-03-02 02:16:57

Hello  @t-squared 

Thank you for your detailed feedback. Can I know does this happen when use you Talk/ Call feature, or this happen when watch Live view? 

Can you share a video link showing the distorted sound when watch live view (use Tapo APP to manually record a video clip showing the issue)? Does this happen  when people talk and speak, if the environment is quite, do you still hear the sound? Thank you. 

 

 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options

Information

Helpful: 2

Views: 983

Replies: 1

Related Articles
Awful sound quality
1732 3
tc70 awful sound quality
719 0
Awful 2K quality
106 0
Tapo C520WS sound quality
6640 0
C420 awful battery life
2337 0
Feedback - Awful
340 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.