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Buenos días,
Se ha producido un robo en mi casa y la cámara detectó al ladrón sin llegar a grabar la imagen.
El salto del detector se produjo el Domingo 2 de Enero 2022 a las 21:10 horas.
Quisiera saber si es posible rescatar las imágenes del ladrón que no fueron grabadas??
Muchas gracias
Hello @emigpicon
Sorry to hear about the experience, we will try our best to help.
If you have enabled Motion Detection Recording/ Continuous Recording, please check if there is any Video record in Tapo APP -Playback first,
To better assist with your case, I would like to create a support email with Forum ID 519014 to confirm some details, please check your inbox later.
For any urgent help, or local customer service, feel free to contact our Hotline Customer service here:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support
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