P100 doesnt fully turn off

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P100 doesnt fully turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
P100 doesnt fully turn off
P100 doesnt fully turn off
2021-12-06 05:30:25
Model: Tapo P100  
Hardware Version:
Firmware Version: V1.4.9

Hi,

 

I am using my P100 to control Christmas lights, yet when I turn the lights off in the app there is still a decent glow present, a.k.a. there is leak current flowing from the P100. Is this normal? Any way to solve this?

 

Kind regards,

 

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Re:P100 doesnt fully turn off
2021-12-08 08:35:25

Hello @MichaG 

May I know is there another power switch on Christmas light itself?  

If the Christmas light itself has a switch to turn on/ off, smart plug could cut off the power directly, not turn on directly as when switch provide power to the light, light is still controlled by that second switch.

You may try a different device like a lamp with tapo plug and see if that make any difference. Hope this helps.

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