HS110 v4 not showing total consumption

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HS110 v4 not showing total consumption

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 v4 not showing total consumption
HS110 v4 not showing total consumption
2021-09-11 16:59:21 - last edited 2021-09-11 17:29:59
Model: HS110  
Hardware Version: V4
Firmware Version: 1.0.5

Hello,

My HS110 (EU) it's not  showing the total consumption, only current power. I already did a reset, but continues not showing:

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Re:HS110 v4 not showing total consumption
2021-09-13 02:17:13

@BTN  Hello, 

You could try some tips here for energy monitoring issue: 
1. factory reset plug : with plug powered on, press ' settings' (looks like a gear) for more than 5 secs ( skip this step if you have tried factory reset )
2. try a different wall socket
3. confirm  plug's firmware is  up-to-date  (kasa app -> settings-> firmware update) and also Kasa app is up to date 
If still the same problem, please check my private message and  install a debug tool and share  the log file of the smart plug , thank you. 

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