Hi, I have multiple HS200 switches with a couple HS210, some are V1,V2,and V3. I upgraded my router to a new Shaw supplied router and all the switches have been randomly disconnecting, except the one that's hardware version V3. The previous router was also Shaw supplied. 

In the Kasa app the switches are randomly reporting "local only" and Alexa randomly can't control them, or is delayed by up to 30 seconds. Sometimes the device disconnects. Sometimes the green wifi light on the switch flashes/lights up and sometimes it doesn't. Also the switches are very slow to respond in the app, except the V3 HS200 (which is how they all were before).

 

Things I have tried:

-updated all switches to most recent firmware

  HS200 are V2=1.5.7,   V3=1.1.5

  HS210 are V1=1.5.8

 

- remove and reset all switches and re-added 

- reset router

- change router to static IP channel

- insure 2.4 and 5GHz bands have different SSIDs

- reduced firewall to nothing (don't like this at all)

 

 

 

Anyone have some othe solutions to try, this seems to be a common occurrence.

 

To TP-Link - would you consider updating my switches to hardware V3 since they're all under the 2 year warranty still?