Hs110 smart plug
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2021-02-21 15:23:40
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Hs110 smart plug
2021-02-21 15:23:40
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I am trying to put on remote control but comes up with cloud error, any ideas
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2021-02-23 02:03:36
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Re:Hs110 smart plug
2021-02-23 02:03:36
If you met Cloud Error when enable “ remote control” most of time Modem/ router has a firewall which affect the cloud service, you could try below to troubleshoot:
https://www.tp-link.com/support/faq/2243/
1. Turn off the firewall on the modem and router and then reboot it.
2. Change the DNS server of the modem/router to 8.8.8.8 and 8.8.4.4.
3. factory reset smart plug by pressing the “ gear/ settings” button for 10 secs and set up on Kasa app again
If still not resolved, may I know the MAC address of your smart plug?
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