Hi,

I setup 2 plus so far, even though I set a name, add an icon, location during the setup process.   They switch to default settings when they are added, so they are both called "smart plug" and both set with the default icon and "Bedroom".

All these options are greyed out, with no arrow to allow me to change them.

The device says: "This Tapo device can only be controlled locally".   I am less bothered about controlling them locally (but I would like to set the names so I can see what they are).

If I click on the link, it says Error Code -1014.

Make sure your router has Internet Access (it does, this is how I am logging this).

Try changing your DNS to 8.8.8.8

My Router is a Sky router which does not allow changing the DNS settings as this would break Sky services.   There are some articles on line about changing the config file, but this is not supported by Sky, and again breaks other Sky services.

It would be better if your plug allowed manual settings for the DNS server (as other devices do).

Please advise how I can fix this issue.