Energie consumption too high?
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Is this normal? We got a new set of lamps for our Christmas tree, but I thought we got the efficient ones ππ
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Hi,
Thank you very much for your kind reply.
Sorry for the delay.
May I know the model number of the Christmas tree lamps?
We used to receive another feedback about the energy monitoring which is quite like yours, could you please a look:
https://community.tp-link.com/en/home/forum/topic/175116
And would it show up like this every day or on a single day?
Thanks a lot and wait for your reply.
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Here are the photos from today. It doesn't have to do with a type of model of the lamps since it cannot pull that kind of power from the outlet anyway. We are taking about 3,6kWh per hour which would be a maximal amount. I have checked my official electrical meter and it's showing normal usage, without any spikes of 600kWh in a week or so.
I turned them on 40min ago and I am getting the amount spent today 16788kWh which is not possible in any way, so this is a bug in the device or software.
Model: Taizhou Jiajiang Yingxing Electronics YJ-NKD8M-0.25A
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Good day,
Thank you very much for your kind reply.
There is a beta firmware for this issue and please have a check of your message box.
Please update the beta firmware first and feel free to update here if there is any improvement.
Thanks a lot.
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@TP-Link Hi.
Thank you for the new firmware. I have updated it yesterday and have moved the device from the christmas led lamps few days ago. It's now powering just one lamp(3 LED bulbs inside).
I am getting a total consumption for the last 7 days of 411112 kWh.
I will wait for a few days and report again :)
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Good day,
Thank you very much for your kind reply.
It is not expected and even more weird now.
We would like to forward your case to the senior engineers and please have a check of your email box later.
Thanks a lot for your understanding and support.
Wish you a Happy New Year and Merry Christmas.
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Hi.
So, I keep getting occasional random turn off with this firmware. It just goes off.
And the usage is still high. It shows sometimes 50kWh per day. It's saying now that the usage for the last 30 days is 149kWh which is simply not possible.
It has three led bulbs inside a lamp.
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@LaMpiR Hi we'd like to follow up your case via email and escalate your case, please check our email in your inbox with γForum ID 175116γ, thank you!
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