This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi
This bulb is 9 months old. It has just lost its brightness. The app says 100%, but it is about 50% of what it used to be. Have tried resetting and different sockets.... Same result. How do I get it back to full brightness? Or has it "broke"?
Cheers
@Bakermann Can i assume from the lack of response from TP Link that this bulb, while only being several months old, is broken??
Good day,
Sorry for the inconvenience.
Thanks a lot for your time and patience.
We would like to forward your case to senior engineers.
At the same time, could you please help me check the following information:
1.Just to confirm, currently, the 100% brightness of the same color is almost the same as 50% of what it used to be, right?
2.Would it be a specific color, white/red/glue/green, or all colors have the same issue?
Thanks a lot for your understanding and support.
Wait for your reply.
Helpful: 0
Views: 769
Replies: 2
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
