HS200 Install Issue

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HS200 Install Issue

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HS200 Install Issue
HS200 Install Issue
2020-10-17 16:55:15
Model: HS200  
Hardware Version:
Firmware Version:

I tried to install the HS 200 in a three gang box.  The switch is to my outdoor LED lights that work perfectly on an old switch.  Out of the wall I have the White (neutral) Copper (ground) Black and Red.  On the switch I attached the Green to Copper, White to White, Black to Black And Black from switch to Red from box.  Power comes to the switch and I am able to connect to WiFi and turn the switch on and off from my phone.  However, the lights do not come on!  I tried switching the Blacks and still the same result.  LED slightly flickers.  I made sure that all connections are tight.  Had to see if the old switch worked so I disconnected the HS200 and put the old switch back.  Lights come on and works fine.  What could be the problem?  Thanks in advance for your help.

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#1
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5 Reply
Re:HS200 Install Issue
2020-10-17 18:44:51

@TigerShark How many wires where connected to the old switch?

 

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#2
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Re:HS200 Install Issue
2020-10-17 18:53:57

@B.Will  black (common) , red, white.  No ground.

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#3
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Re:HS200 Install Issue
2020-10-17 18:57:27

@TigerShark That is a 3 wire switch that is used in a 3way circuit.

There should be another switch that controlls the same light.

For that switch you need to use the HS210 switch.

 

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#4
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Re:HS200 Install Issue
2020-10-17 20:22:35

@B.Will   This house is crazy with switches.  I can't find the other switch that would operate the lights.  I now see that the middle switch in the same box is not hooked up to anything I.e. the wires are not attached to the switch.   Could that be the issue?  Thanks for your help!

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#5
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Re:HS200 Install Issue
2020-10-17 21:03:20

@TigerShark the other wires have nothing to do with it. Before you get the HS210 make sure you have a neutral in the box. There should be a group of white wires under a wirenut 

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