tpcamera can’t connect to NC450 after upgraded to iOS 14

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tpcamera can’t connect to NC450 after upgraded to iOS 14

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
36 Reply
Re:tpcamera can’t connect to NC450 after upgraded to iOS 14-Solution
2020-10-02 00:02:59 - last edited 2020-10-09 02:29:50

Hi All, pls install the new updated up v3.1.13. my iPad now is working. thanks to TP Link team! Appreciate the support!!

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#33
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-10-02 14:52:41
I've tried this. I deleted the app and reinstalled it and in the process it asks for access to the Local Network. It turns the local network back on and when I turn it off, I cannot access the cameras again ! Tried uninstalling and reinstalling a few times but same issue.
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#34
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-10-03 05:02:51

@Jakkib 

updated app works now.

 

works way better than before. its much faster now

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#35
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-11-13 10:26:09
Hello, despite latest update of camera, application is still crashing after 5-30 minutes. Any new suggestions ?
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#36
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-11-18 06:03:45

@Pat-Mat 

Hi, sorry for the delay.

Could you please provide more details about the APP crashing, like, like APP auto withdrawing screen frozen?

And what is your current tpCamera APP version?

Would it be the same on the Android phone?

 

Thank you very much.

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#37
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-11-22 07:51:10 - last edited 2020-11-22 07:53:22

@Brook  

Hi, thanks for reaction. Version of iOS on iPAD is 14.2, camera firmware 1.5.6, and TP camera application - installed on iPAD - is version 3.1.13. Behavior of the application is strange, when it's crashing, TP application is not frozen, but immediately stopped (like immediate and hard exit from program). The others applications and iPAD itself is working properly, after unexpected stop and exit from TP app, I can see main screen of the iPAD, ready to use. We are using for the same camera 2 devices in parallel: 1.) iPAD 2.) Android tablet. On Android tablet is working all the time, without any issue or stoppages, while on iPAD is stopping already after 4 minutes. I'm speaking about connection in the same time, to the same camera.

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#38
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