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Kasa Camera's Video Freezing During Playback

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Kasa Camera's Video Freezing During Playback

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Kasa Camera's Video Freezing During Playback
Kasa Camera's Video Freezing During Playback
2020-08-31 12:07:01 - last edited 2020-09-15 05:40:10
Model: KC100  
Hardware Version: V1
Firmware Version: 2.2.36
Model: KC200
Hardware Version: V1
Firmware Version: 2.2.36
Hardware Version: V1
Firmware Version: 2.2.36

Wifi Router Archer A10 Hardware Archer A10 v1 00000000 Firmware 1.0.2 0.9.1 v1000.0 Build 190305 Rel.62969n(5553)

2x Kasa KC 100 Spot Hardware Version 2   Firmware Version 2.3.0

2x Kasa KC 200 Hardware Version 1   Firmware Version 2.2.36

Kasa App Version 2.22 Buld 794

 

ISSUE

I am having issues with video freezing during recording. When i view or download the video there are moment when the video freezes. Its recording at Best 1080 all cameras are connected to the 2.4GHz network. This seems to happen more on both my KC100's than the KC200's, the 200's still freeze but not as often. Network is stable and they dont seem to be losing cload connecting

 

Anyone have a fix?

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#1
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1 Accepted Solution
Re:Kasa Camera's Video Freezing During Playback-Solution
2020-09-14 23:51:48 - last edited 2020-09-15 05:40:10

@Brook 

 

Issue has been resolved, i was on a 12/1 NBN Plan. I didnt think the 1 Mbit/s upload speed would be able to handle the uploads of the 4 camera's (can be scenarios where all 4 are trying to upload at the same time)  as well as other devices. I have now moved to a 50/20 Plan and all camera's are recording correclty with out freezing or clips failing to upload

Recommended Solution
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#3
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3 Reply
Re:Kasa Camera's Video Freezing During Playback
2020-09-04 09:34:51

@ferro13 

 

Hi, what do you mean by "video freezing during recording"? Is it possible to share us some clip showing this issue? You may send it to me privately.

 

Thanks.

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#2
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Re:Kasa Camera's Video Freezing During Playback-Solution
2020-09-14 23:51:48 - last edited 2020-09-15 05:40:10

@Brook 

 

Issue has been resolved, i was on a 12/1 NBN Plan. I didnt think the 1 Mbit/s upload speed would be able to handle the uploads of the 4 camera's (can be scenarios where all 4 are trying to upload at the same time)  as well as other devices. I have now moved to a 50/20 Plan and all camera's are recording correclty with out freezing or clips failing to upload

Recommended Solution
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  1  
#3
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Re:Kasa Camera's Video Freezing During Playback
2020-09-15 05:42:23

@ferro13 

Good day.

Thanks for sharing. Well done!heart

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#4
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Information

Helpful: 1

Views: 1759

Replies: 3

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