Smart Home Community > All Threads > C200 Camera won't connect to two smartphones
< All Threads

C200 Camera won't connect to two smartphones

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

C200 Camera won't connect to two smartphones

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C200 Camera won't connect to two smartphones
C200 Camera won't connect to two smartphones
2020-08-18 08:50:03 - last edited 2020-08-20 11:13:03
Model: Tapo C200  
Hardware Version: V1
Firmware Version: no clue

Hello All,

 

I'm having trouble connecting my C200 to two Android smartphones simultaneously.  I got it to connect on my first phone but had to reset the device to get it to connect to my second phone - which erased the connection to the first phone.  I can't even find the cloud account page now to try to get it to connect to both phones.  I now have two phones with two different accounts and a camera that will connect to one but not the other. 

 

How do I fix this problem?   Can you give me a step-by-step?

 

Thank you.

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:C200 Camera won't connect to two smartphones-Solution
2020-08-20 02:01:14 - last edited 2020-08-20 11:13:03

@kmpres 

Hey! Good day.

There are two ways to share the camera on multiple phones:

  1. Share your TP-Link email ID and password to others so that they could log into the same email account;
  2. Share via guest account, such as https://www.tp-link.com/support/faq/2613/

Thank you!

Recommended Solution
  1  
  1  
#2
Options
3 Reply
Re:C200 Camera won't connect to two smartphones-Solution
2020-08-20 02:01:14 - last edited 2020-08-20 11:13:03

@kmpres 

Hey! Good day.

There are two ways to share the camera on multiple phones:

  1. Share your TP-Link email ID and password to others so that they could log into the same email account;
  2. Share via guest account, such as https://www.tp-link.com/support/faq/2613/

Thank you!

Recommended Solution
  1  
  1  
#2
Options
Re:C200 Camera won't connect to two smartphones
2020-08-20 11:12:33

@kmpres Thank you Brook! 

 

It was not entirely straight-forward but I was able to connect both phones after several tries.  Was also able to update the firmware which enabled some new features.  We're quite enjoying this little camera as a dog monitor and I may buy more for home security as well.

 

Thanks again.

 

 

  1  
  1  
#3
Options
Re:C200 Camera won't connect to two smartphones
2021-06-08 11:13:24

@Brook I want another phone to have admin role which can pan the camera too. How can we do that? 

  7  
  7  
#4
Options

Information

Helpful: 0

Views: 3208

Replies: 3

Related Articles
Can we use the functionalities of TP Link Tapo C200 on two smartphones at the same time?
1787 0
Connect two smartphones to my cloud camera
392 0
C200 won't reset
7160 18
Can I connect two smartphones whith KL130 bulb?
1049 0
My new Tapo C200 won't connect to my 2.4G Wifi
6751 12
My camera won't connect to my wi-fi
1366 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.