HS220 - Dimmer - Switch powers on but the Lights dosn't turn on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS220 - Dimmer - Switch powers on but the Lights dosn't turn on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-17 19:02:53
Model: HS220  
Hardware Version:
Firmware Version:

So just replaced an existing Dimmer switch with TP Link HS220.

 

Managed to get the Switch itself to power on but the 10 potlights dont turn on. Very Odd since they turned on with the dumb dimmer switch. 

 

Now could this be a defective unit? Please help! 

  0      
  0      
#1
Options
9 Reply
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 00:01:22

@SimSimma 

Did you take before and after pictures of the wiring?

If so post them here.

  0  
  0  
#2
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 12:33:26

@B.Will  I only took after pictures. 

  0  
  0  
#3
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 12:47:04 - last edited 2019-11-18 12:50:29

@SimSimma 

Wiring looks correct.

You can try swapping the leads.

Put the 3 black wires on the black screw, and the one black wire on the red screw.

 

  0  
  0  
#4
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 13:27:32

@B.Will Thanks, will try that tonight. 

 

 

I just want to be clear, the switch itself has power right now with this setup. 

  0  
  0  
#5
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 13:30:54

@SimSimma 

Swapping them should not cause any problem.

  0  
  0  
#6
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-19 09:41:29

@SimSimma 

 

Below is the setup video of the HS220.

https://www.tp-link.com/support/download/hs220/#video

 

Please ensure that the difference between live screw and load screw.

Note: The live screw is for live wire only, load screw for load wire only.

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#7
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-21 14:10:29

@B.Will I swapped them but then the switch wont even turn on.. do you think the switch is defective? 

  0  
  0  
#8
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-21 14:12:43
i think the switch is defective
  0  
  0  
#9
Options
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-23 10:05:08

@SimSimma 

 

Please ensure that the hardware installation is correct; if still the same -- switch cannot be turned on, you can contact the retailer to change a new one to give it a go.

 

While if the new switch still does not work, you may need check the wall outlets/electrical wires. 

 

Best regards. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#10
Options

Information

Helpful: 0

Views: 3249

Replies: 9

Related Articles