HS100 schedule not working
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I purchased an HS100 (from HS100-KIT 3 plugs) and installed it without problem.
I can switch it on or off using Kasa app from my Android device, whether local or remote.
However when I define a schedule, it won't run. Schedule appears normally in Kasa app, but nothing happens at given time (neither plug swiches on or off).
I checked that time set is correct (timezone = Europe/Paris)
Timer count-down feature works fine, only schedules do not work.
I have reset/reinstalled the plug but no change.
I have another HS110 for which everything works ok, including schedule.
What do I miss?
Thank you for your help.
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Try to sync the location and time zone again; and you can change to another time zone and change it back to the correct one.
After that, please delete the schedule and re-create it and test whether it works as expected.
Besides, what is the model number and power consumption of the appliance plugged into it?
Still the same, please tell us the mac address and cloud account via direct message.
Good day.
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Tested the suggested changes but it did not solve the problem.
The equipement connected to the plug is a coffee machine, manual switch on or off via Kasa app works fine, only schedule would not work.
Sent MAC address details via message.
Thank you for your help.
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Thanks for your reply.
At the given time setup via schedule, please check the device time of the HS100 to verify whether it is correct.
Still the same, you can contact the local tech support to verify whether the replacement is qualified with the serial number and a copy of proof of purchase.
Good day.
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I have the same issue. I have followed all the suggestions other than deleting the schedule and starting again. However I question the logic. I can switch the plug on from the app manually, so clearly the plug is workingh correctly, therefor it must be an app issue.
S
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I finally managed to solve the issue by clearing cache and removing all data in the Kasa Apps on my Android device.
Since then, it works fine.
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I checked on my iphone 7, but I could not find the cache on the kasa app. Can you advise how I can do this on an iphone please?
S
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Hi, please factory reset the plug by press the settings button for 10 seconds, then reinstall the APP on the phone, and reconfigure the plug on the APP.
If it still not working, please tell us the plug's model number, hardware version and firmware version.
Have a good day.
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@Stella.Q
Hi there,
I've done everything suggested many times. Nothing has worked for me. It connects to my network just fine, but I can't figure out the schedules and that's the main reason I purchased these smart plugs.
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@titouns I found this Tip on Google and it worked great. Newer Google setups like Mesh will stop TP-link from connecting and error, but this is solution works great.
TIP: The waves of the 2.4 GHz band can travel a greater distance than those of the 5 GHz band. If your phone does not have the ability to switch Wi-Fi bands, try to move farther away from your router and points until your phone moves to the 2.4 GHz band. Then proceed with setting up your smart home devices.
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