Hi, please ensure that you have enabled remote control on tpCamera app.

Meanwhile, can you see the live view outside with the tpCamera app?

Besides, try to login to the cloud website with your cloud account to give it a go. 

https://www.tplinkcloud.com/ 

Good day. 

Hi,

For your information, for NC450 V1.5, the remote access to web-ui requires port 443, and HTTPS access must be typed in the URL when accessing externally.

While the web-ui has been encrypted and encapsulated, resulting in remote access to web-Ui, even if the port is opened, we can't get the corresponding video stream by clicking live view. Instead, we can get the configuration page remotely. 

As a work around, if you have a device which can open the network stream directly, you can use the RTSP stream to satisfy it. The port number is 554. 

Here is an example you can access it via RTSP stream. rtsp://admin:Password@IP:port number/h264_hd.sdp 

Note: The IP is the internet IP address, the port is port number you opened for the RTSP stream. 

May it help and have a nice day. 

Tamega wrote

I have the same problem. I fowarding a port and i can see the web interface but dont the live view. Is it necessary to open some more port to watch the video? With tpcamera app its working fine.

 

Remote control on tpcamera is enabled.