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Motion sensor doesn't work with Smart Hub

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Motion sensor doesn't work with Smart Hub

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Motion sensor doesn't work with Smart Hub
Motion sensor doesn't work with Smart Hub
2018-12-23 14:16:51

Dear TP Link tech team,

 

i have installed the motion sensor MS100 successfully to my smarthub with an event that occurs if somebody entering the floor so that the light (LB100) will be switched on.

so far so good, but nothing happen. the kasa app shows that sensor detects motion but doing nothing. :(

 

What I am doing wrong?

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Re:Motion sensor doesn't work with Smart Hub
2018-12-25 07:25:50

Hi there,

Would you mind send us some screeshot for the configuration page of your MS100,

I want to see if there is anything wrong with the settings.

 

Have a good day.

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