Can’t set schedule - “time not sync” error
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Can’t set schedule - “time not sync” error
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a bunch of plugs and used to have schedules set for all of them. All of my schedules have disappeared and I’m unable to add new ones. I get the error “time not sync” when I click “save” after adding a new schedule. This has been going on for 3+ weeks and is very frustrating.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I’m also having the same problem, it started just on Monday 12/24/18. All schedules of my (2) HS105 worked fine prior to that. All firmware is up to date. Kasa app is up to date. No change in router configuration. No loss of power or power interruption. All schedules are wiped and cannot add new on. “Time not sync” is shown when trying to save new schedule. Pressing on “Away” function gives “failed” error message. “Timer” function does not respond. Device time has been reset to year 2000, and cannot be updated even after location is re-synced. Please advise, thanks
- Copy Link
- Report Inappropriate Content
Bards wrote
Ive has the same issue. Going to the settings for the app and selecting a different timezone, and then changing it back to the correct one seems to work. Shouldn’t have to do it though.
changing time zones and then back worked like a charm!
Thanks for the help!!! saved me the headache of calling support and factory reset!
- Copy Link
- Report Inappropriate Content
@ Kevin_Z Guten Morgen, habe die Firmware aktualisiert, Zeit synchronisiert, alle HS100 neu eingerichtet und trotzdem funktioniert es nicht...der Zeitplan, immer eine Stunde zu früh!
- Copy Link
- Report Inappropriate Content
Good day,
Welcome to TP-Link community!
We have got several feedbacks recently that the Kasa product cannot automatically switch to winter time.
And they will automatically enter winter time after November 1.
So you could have a check later and please feel free to post here with further updated news.
Thanks a lot.
Update: there would be another temporary solution:
Set the time zone of the Kasa APP to a place that does not use daylight saving time, such as Africa Algeria. Let the customer check whether it can be used normally temporarily.
- Copy Link
- Report Inappropriate Content
Firmware update worked for me. Thanks!
- Copy Link
- Report Inappropriate Content
@Whit goto settings in app, chafe time setting to different time zone, save it and then switch back to correct time zone. This fixed the time sync and brought back the schedules.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 15883
Replies: 17
Voters 0
No one has voted for it yet.