Can’t set schedule - “time not sync” error
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a bunch of plugs and used to have schedules set for all of them. All of my schedules have disappeared and I’m unable to add new ones. I get the error “time not sync” when I click “save” after adding a new schedule. This has been going on for 3+ weeks and is very frustrating.
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Good day,
Welcome to TP-Link community!
We have got several feedbacks recently that the Kasa product cannot automatically switch to winter time.
And they will automatically enter winter time after November 1.
So you could have a check later and please feel free to post here with further updated news.
Thanks a lot.
Update: there would be another temporary solution:
Set the time zone of the Kasa APP to a place that does not use daylight saving time, such as Africa Algeria. Let the customer check whether it can be used normally temporarily.
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I am having the same issue.
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Try logging out of the app and logging back in. If that doesn't work try uninstalling and reinstalling the Kasa app.
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That's the response TP Link devices use when you try to set rules on a device that can't reach the internet/network time servers.
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Go to settings, location and time, sync location again. And make sure you've enable location permission for the kasa app.
Contact tplink tec support if problem not fixed.
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I’ve been having the same issue for a few days, maybe a week now. I’ve synced my location within the app, made sure I’m sharing my location with the app, I’ve signed out and back in, also deleted the app and reinstalled, all to no avail. I really don’t want to have to delete my devices and reinstall them, but that’s the only thing I haven’t tried. Has anyone had any luck in resolving this problem?
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Hi There,
Sorry for the troublesome caused.
We didn't get this kind of feedback before.
Could you please check what's the current firmware version for the smart plug?
If it's not the latest one, please upgrde the firmware version.
Please click on the following link to get some help:
https://www.tp-link.com/en/faq-2325.html
If it's already the latest , please do a factory reset and redo the configuration and check if it can work properly or not.
Thanks for your cooperation in advance.
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