Need Help LB110 not shutting off.

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Need Help LB110 not shutting off.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Need Help LB110 not shutting off.
Need Help LB110 not shutting off.
2017-12-12 13:39:12
Model : LB110

Hardware Version : Not Clear

Firmware Version : 1.7.1

ISP : Cogeco

I just bought 2 LB110 bulb and I've been using google home to control them. It's the third day I've had them and whenever I tell google home or use the app to shut off the bulbs one of the bulbs stay at 1% dimmed. yet on the app the power icon is grey like the other bulb, which is shut off. I thought it might be the socket, so I switched the bulbs and it still acted the same way not shutting off.
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Re:Need Help LB110 not shutting off.
2017-12-19 13:39:26
Hi Tonmos,

How do you know it is 1% dimmed? take a photo and share it here.
Wait for 1 minutes, would it dim out?
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