Problem NC250 - Device disconnected with cloud server

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Problem NC250 - Device disconnected with cloud server

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Problem NC250 - Device disconnected with cloud server
Problem NC250 - Device disconnected with cloud server
2016-12-10 15:33:10
Model : NC250 1.0
Hardware Version : V1
Firmware Version : 1.0.10 Build 160321 Rel.27531
ISP : ATT

Situation:
Adding a new NC250 in a network with Router D-LINK DIR-857, conect to ethernet and using TPCamera APP and all work fine, unplug network and use Wifi.
In the Same Network have another 8 Cameras NC200

Issue:
In some minutes or hours, the Camera NC250 appear as NO CONNECTED in the TPCamera APP (Offline). Reset and again re-install.
But all time happend the same, Offline.


In the LOG appear all time the INFO:








[2016-12-10/01:08:06] Cloud INFO
Device disconnected with cloud server.


All time

In the CLOUD send:

Cloud Setting
Cannot connect to the TP-LINK Cloud server.
Please check your network or try again later.

Another LOG issue:








[2016-08-08/06:00:17] Cloud ERROR P2P dameon run failed



Any idea?

Thanks


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#1
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[solved]
2016-12-10 17:24:49
In the D-Link, change the mode Wireless:

802.11 Mode

Active: Mixed 802.11n, 802.11g and 802.11b

Changed to: Mixed 802.11n and 802.11g

NOW the NC250 work fine, conected wireless to Cloud fine.And not appear again the INFO:
Device disconnected with cloud server.

Thinking, when update the Firmware have a issue with the Modes of Operation with Routers & Cameras of Tplink

In the week Test more Routers.

Aditional in NC250:
Disable the Wireless Extender
In Advanced Network Setting, disable Bonjour
Use a regulator/ups for protection


Have a good day.
:)
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#2
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