Smart Home Community > Tapo Smart Camera > NC200 offline all the time
< Tapo Smart Camera

NC200 offline all the time

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

NC200 offline all the time

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
NC200 offline all the time
NC200 offline all the time
2015-07-20 22:29:57
Hi I am having great difficulty with the camera. I am not tech savvy but am sure it is set up alright. We have a solid wifi connection in the apartment but when I try to view remotely from work I cannot. Highly frustrating, please help.
  0      
 
  0      
 
#1
Options
4 Reply
Re:NC200 offline all the time
2015-07-21 18:02:14
How did you view it remotely?
Did you follow the guide below?
http://www.tp-link.com/en/faq-879.html
  0  
  0  
#2
Options
Re:NC200 offline all the time
2015-07-24 17:12:32
Why does my cloud camera show offline on tpCamera APP or tpCloud website?
http://www.tp-link.com/en/faq-911.html
  0  
  0  
#3
Options
Re:NC200 offline all the time
2015-07-28 16:25:33
I have tried that & it is still showing as offline. Some days it connects fine, others it shows as offline. It defeats its purpose having an in house camera that won't show any video!I have rang my internet provider & they said the wifi in the house is working fine.
  0  
  0  
#4
Options
Re:NC200 offline all the time
2015-07-29 18:00:36
Hi jatasta,
Your case will be handled by TP-LINK support team directly. Please check your mail box later.
Good day!

tplink http://forum.tp-link.com/member.php?124682-jatasta
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 755

Replies: 4

Related Articles
 Nc200 offline problem continually!!!!
582 0
 NC200 Camera keeps going offline
636 0
 NC200 Keeps going offline and sound problems
816 0
Camaras NC200
685 0
 NC450 Offline all the time
545 0
 Nc200
645 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.