I have the same problem with my NC200. And my NC220 don't work now...

.

the latest firmware update for the nc200 is just bad

my NC200 cameras goes offline as and when they like, which is most distressing

please fix this ASAP

Your NC220 doesn't work? we all offline problem occurs on NC200.

I am also facing same issue. Need to reset the camera every other day.
It happens after I've updated the iOS app and camera's firmware recently.
Please contact me for the solution as soon as possible.

tplink wrote

Thanks for the feedback.

Our support engineer will follow this case with you through email.

It seems like I am not the only one having issues with the NC200. I was starting to think I got a faulty camera.

I got the NC200 a few weeks ago. Installed tpCamera 2.0 (the only one available for iPhone). My NC200 came with old firmware, but I did not update it to 151125 (yet). I connected by web browser UI using the IP address. I configured network settings, and I was able to register camera to TP-Link Cloud, and also control NC200 using web browser. When I tried to view the camera on my iPhone app (tpCamera 2.0), the app told me to update firmware to get full functionality (ie. view camera from iPhone app). After this, I cannot register the camera on either Cloud account (from Mac) or tpCamera (from phone). The camera wifi connection seems stable, since I am able to view the camera using live view on the UI.

But now I have the following issues:
1. I cannot add the camera to my TP Link Cloud account on my Mac; it give me an error "Can not connect to the Internet, please check your network settings and try again." I can log into my TP Link Cloud account fine.
2. I cannot add the camera to my tpCamera iPhone app. It sees the camera, has the proper MAC address, but when I click "New" the camera is not added to my account, and the error I get is "Operation timed out"

So clearly the camera is connected to my LAN, since 1) I can view the camera using Live View, and 2) the app sees it fine. I just can't add it on my app or view it remotely.

I have the same problem with 3 NC200 cameras since the firmware upgrade

I have the same problem with my NC200 camera. The camera goes offline many times of day. This is very annoying!

this is getting very annoying, i am away on vacation for 4 days and on the 2nd day, 3 out of my 6 NC200 and NC220 are down. What if a burglary took place during the down time? The new software and firmware is very unreliable. when is Tp-link going to fix this with a patch to auto reboot the camera when it goes offline. unacceptable.