Hi TP-Link,

I set up the doorbell camera on my Tapo account. I had my parents set up their own accounts, and I shared the devices with them.

I set the D230 (hardware version 1.20) to 960p, but when I access the camera from my parent's accounts, the screen display says the camera is operating in 2K. When viewing the camera from my phone it correctly reads 960p.

I'm concerned that the camera is therefore constantly switching between 960p and 2K. 

Hoping for a solution.

Kind regards,

Damien