Tapo C200 can't pair or can't connect Wi-Fi

Wednesday

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Registered: 2025-04-02

Tapo C200 can't pair or can't connect Wi-Fi

Wednesday

Model: Tapo C200

Hardware Version:

Firmware Version:

Hi,

My Tapo C200 was working well and suddenly offline on the app with only red light blinking.

I power recycled, reset and removed deviced from app.

I tried to re-add this device to app.

First time, it stepped at paring. Happened few times.

And have problem with connecting Wi-Fi.

My phone is connected in the same Wi-Fi netowork with TAPO, and I re-checked password that it is correct.

I several times reset and tried.

It was connected 5G Wi-Fi before. I think should be fine that I don't have 2.4G Wi-Fi.

Please advise.

Thanks.

1 Reply

Yesterday

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Registered: 2020-05-19

Re:Tapo C200 can't pair or can't connect Wi-Fi

Yesterday

Hi,
The Tapo C200 does not support the 5G network, and it can only connect to a 2.4G Wi-Fi.

If you have a 2.4G Wi-Fi but can't set up the camera successfully, please refer to the following instructions to troubleshoot.
What should I do if I fail to configure Tapo Camera?

Best Regards