H100 and S210 swicth won't work with Alexa

H100 and S210 swicth won't work with Alexa

H100 and S210 swicth won't work with Alexa
H100 and S210 swicth won't work with Alexa
Saturday - last edited Monday
Model: Tapo S210  
Hardware Version:
Firmware Version:

I don't know how to see the hardware version or the firmware version

 

I just bought the kit and updated it sonit the latest.

 

Alexa worked for a few days and now it say Devices Unresponsive. yes both devices are unresponsive.

 

I have removed the skill readded it. I don't know or care what Kasa is. I bought this item because it must work on Alexa and nothing else is an option.

 

I ajve reset the hub and the switch. Is this stuff generally this useless or is there some kind of special undocumented secret to get it working again?

 

Or do I send it all back for a refund ?

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Re:H100 and S210 swicth won't work with Alexa
Monday

  @ChadleyWilson 

 

When you re-added the skill, did you add the Kasa skill or Tapo? H100 and the S210 are the Tapo devices, Alexa won't find them if you add the Kasa skill. 

 

What problem did you encounter after re-adding the skill? Alexa won't find the smart devices? Or the Tapo devices were found but still unresponsive to the Alexa control?

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