C110 unwanted repetitive noise during IR mode

C110 unwanted repetitive noise during IR mode

C110 unwanted repetitive noise during IR mode
C110 unwanted repetitive noise during IR mode
Saturday
Model: Tapo C110  
Hardware Version: V2
Firmware Version: 1.4.4 Build 241128 Rel. 67196n

For about a month, the camera has been producing an unwanted rhythmic sound (like knocking) only during active IR mode (both live and recorded). The sound defect stops only when the microphone is turned on for two-way communication. The camera has been in operation since 08/2024. Thanks for the help.

 

Sample: https://drive.google.com/file/d/1AnlcSmu6ACXn2G6rNwp9KbenObMsIZHa/view

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Re:C110 unwanted repetitive noise during IR mode
Monday

  @piri84 

Hi,
Do you have the rhythmic sound whenever you enable the camera's Night mode, even in the daytime?

If so, please refer to the instructions below to collect the camera log for analysis.
How to get the log of Tapo Camera

Best Regards

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