"Two way talk features" wasn't working

"Two way talk features" wasn't working

"Two way talk features" wasn't working
"Two way talk features" wasn't working
a week ago
Model: Tapo C225   Tapo C220  
Hardware Version: V1
Firmware Version: 1.0.30

The "Two way talk functions" have not worked for a few months now, and this on all my Tapo devices.

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#1
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Re:"Two way talk features" wasn't working
Monday

  @Jules_Roozenwat 

Hi,
Please test if the Call or Talk feature is working on the Tapo app now. If not, reboot the camera, force close the Tapo app, and re-open it for a try.

 

If the problem remains, please confirm the following information.
  1. Update the Tapo app to the latest one and check if the problem remains. If so, send me the Tapo app version.
  2. Send me(@Solla-topee) your camera's MAC address via a private message.
  3. Please refer to the instructions below to collect the camera log, and send me the date, time, and time zone info when you reproduce the issue.
   How to get the log of Tapo Camera

Best Regards

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#2
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