Tapo RV20 Max Plus Goes Crazy when Mop is installed

Tapo RV20 Max Plus Goes Crazy when Mop is installed

Tapo RV20 Max Plus Goes Crazy when Mop is installed
Tapo RV20 Max Plus Goes Crazy when Mop is installed
a week ago
Model: Tapo RV20 Max Plus  
Hardware Version: V1
Firmware Version: 1.1.1 Build 250214 Rel.173659

Hi I am writing this in relation to an issue with my vaccum. The Vaccum works fine without the mop but goes crazy and all over the place when the mop is installed to it and does not mop as intended. i have gone through all the troubleshooting process mentioned on the website and nothing is working need some help. 

File:
IMG_5969.pngDownload
  0      
  0      
#1
Options
3 Reply
Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed
a week ago

  @DaniVic 

 

  • Use a clean and dry mop cloth.
  • Check whether the sensor area is clean.
  • Check if the wheels are clean, make sure there is there is no grease or dirt before starting another cleaning task.

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed
a week ago

  @Wayne-TP 

 

I have done all the above but still facing the same issues 

  0  
  0  
#3
Options
Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed
Monday

  @DaniVic 

 

In your case, i would recommend getting a replacement first. Contact the retailer or local TP-Link support for assistance. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options