C410 KIT Battery draining without detection and/or recordings

C410 KIT Battery draining without detection and/or recordings

C410 KIT Battery draining without detection and/or recordings
C410 KIT Battery draining without detection and/or recordings
a week ago - last edited a week ago
Tags: #Firmware #Battery
Model: Tapo C410 KIT  
Hardware Version: V1
Firmware Version: 1.3.1

Just bought a brand new C410 KIT when I noticed the battery draining completly very fast, even with solar powered panel.

Made a test and even with privacy mode enabled where no detections or alarms or recordings are made the battery keeps draining.

 

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#1
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1 Accepted Solution
Re:C410 KIT Battery draining without detection and/or recordings-Solution
a week ago - last edited a week ago

  @Jabteles 

 

I probably found the culprit for my situation. I previously added the camera to Home Assistant, although it doesn't support Live View it has some interesting metrics like battery level, detections, that could be used to helpful automations.

 

But.. it also seems it drains the battery, unfortunately, so I removed it from HA and the battery behavior was normal again.

 

What I ask Tapo is to try to improve the API (?) logic so it can better withstand this type of scenario without completely draining the battery.

 

Hope this helps others with the same issue.

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#2
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Re:C410 KIT Battery draining without detection and/or recordings-Solution
a week ago - last edited a week ago

  @Jabteles 

 

I probably found the culprit for my situation. I previously added the camera to Home Assistant, although it doesn't support Live View it has some interesting metrics like battery level, detections, that could be used to helpful automations.

 

But.. it also seems it drains the battery, unfortunately, so I removed it from HA and the battery behavior was normal again.

 

What I ask Tapo is to try to improve the API (?) logic so it can better withstand this type of scenario without completely draining the battery.

 

Hope this helps others with the same issue.

Recommended Solution
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#2
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Re:C410 KIT Battery draining without detection and/or recordings
a week ago

Just to mention that to try to confirm the source of the issue I added the camera again on Home Assistant and I couldn't replicate the issue.

When I removed from HA, I also did some hard resets, so maybe that was the solution, or a combination of both, I don't know.

 

Still, there is no great advantage on having this battery cameras on HA, since they don't provide anything meaningful we can use for automation, like, no Live View, no Detection sensor triggers, only Motion sensor configuration like enable/disable and battery info over time.

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Re:C410 KIT Battery draining without detection and/or recordings
Monday

  @Jabteles 

 

Tapo API is not open to the public and does not support Home Assistant. Hence, device performance and stability cannot be guaranteed if it is used on third-party platforms through non-official methods. 

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