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Notification Categories

PaRi53

a week ago - last edited a week ago

Posts: 18

Helpful: 1

Solutions: 2

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Registered: 2020-12-29

Notification Categories

a week ago - last edited a week ago

Tags: #Notification

Model: Tapo C500

Hardware Version: V1

Firmware Version: 1.3.4

Hello everyone.
What is the firmware update notification category?

1 Accepted Solution

PaRi53

LV1

a week ago - last edited a week ago

Posts: 18

Helpful: 1

Solutions: 2

Stories: 0

Registered: 2020-12-29

Re:Notification Categories-Solution

a week ago - last edited a week ago

@Solla-topee

Hello and thanks for the reply.
I tried, but it doesn't work: if I delete the "Miscellaneous" category, the movements are detected, but the notification doesn't arrive.

I tried changing the notification settings in the app: Me -> notifications
Firmware update notifications can be disabled:

Recommended Solution

5 Reply

Solla-topee

a week ago - last edited a week ago

Posts: 14942

Helpful: 2609

Solutions: 2603

Stories: 8

Registered: 2020-05-19

Re:Notification Categories

a week ago - last edited a week ago

@PaRi53

Hi，
The firmware update notification should belong to the "Varie" or "Miscellaneous" category.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

PaRi53

LV1

a week ago - last edited a week ago

Posts: 18

Helpful: 1

Solutions: 2

Stories: 0

Registered: 2020-12-29

Re:Notification Categories-Solution

a week ago - last edited a week ago

@Solla-topee

Hello and thanks for the reply.
I tried, but it doesn't work: if I delete the "Miscellaneous" category, the movements are detected, but the notification doesn't arrive.

I tried changing the notification settings in the app: Me -> notifications
Firmware update notifications can be disabled:

Recommended Solution

Solla-topee

a week ago

Posts: 14942

Helpful: 2609

Solutions: 2603

Stories: 8

Registered: 2020-05-19

Re:Notification Categories

a week ago

@PaRi53

Hi,
The notification settings on the Tapo app for your Tapo devices and the notification settings on your phone for the Tapo app are different. If you disable the "Miscellaneous" notifications on your phone for the Tapo app, your phone will not receive firmware update notifications, and may also not receive other notifications from Tapo devices. This is because not only firmware update notifications belong to the "Miscellaneous" category.

If you do not want to receive firmware update notifications but want to receive camera detection notifications on your phone, disabling the Firmware Update option on the Tapo app > Me > Notifications > System page is the correct option.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.