0
Votes

App needs manual setting to force it to use the local network at a specific IP address

 
0
Votes

App needs manual setting to force it to use the local network at a specific IP address

App needs manual setting to force it to use the local network at a specific IP address
App needs manual setting to force it to use the local network at a specific IP address
a week ago
Model: Tapo C500  
Hardware Version: V1
Firmware Version: All / Latest


Currently the App running on my tablet does not find the camera and so uses the internet connection and times out after 5 minutes. The App on my phone finds the camera locally and does not suffer the same problem. This makes the camera unusable as a security camera which is the one and only use case that it is designed to perform.

 

Simple to fix - Let's see how good the support is from Tapo - or the camera will have to go back.

#1
Options
1 Reply
Re:App needs manual setting to force it to use the local network at a specific IP address
a week ago

  @Paul-Linux56 

Hi, 
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
Best Regards

#2
Options