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H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

mysteryyy

a week ago - last edited a week ago

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Registered: 2025-03-19

H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

a week ago - last edited a week ago

Tags: #Device Connectivity

Model: Tapo H100

Hardware Version:

Firmware Version:

I just bought the H100 and it had a firmware update to 1.5.23 Build 241106 Rel 093525 and it keeps disconnected every few minutes. I have to manually power cycle it. It comes back quickly each time for a few minutes. Is this a known bug?

1 Reply

Wayne-TP

a week ago

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Registered: 2020-06-23

Re:H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

a week ago

@mysteryyy

There aren't similar issues with this firmware. Can you clarify what kind of offline issue is occurring on your Tapo hub? Is it disconnecting from wifi, or disconnecting from cloud (local only)? What's the led status of the hub when it shows offline?

This article might be helpful for you, take a look. Cannot use the Tapo app to control my smart devices

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H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

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