Echo Show and Tapo Cameras
Echo Show and Tapo Cameras
Morning All
Long time lurker first post
Im at a loss, I have 6 Tapo Cameras a mix of C100 C200 and C310 All running the latest firmware. The last 2 weeks I have been unable to watch the live view on both an echo show 5 and echo show 8 (both first gen I believe) The picture is pixelated and sound very muffled and they both experience stuttering and time lags/skipping. They have worked flawlessly for two years with no issues until now. I have tried the factory reset, disabling the Tapo Alexa skill. Nothing seems to fix it.
Network wise I have gigabit full fibre with 4 Eero 6 plus mesh boxes.
No issues whatsoever watching the feeds through the app.
Would appreciate any help you can offer it's driving me nuts 😂
Dan
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xxxdannyxxx wrote
Just to let you know they are still working with me on this. Had an update today for both echo shows but still no difference for me. Any better your end
Dan
No, no difference for me either. Thanks for updating me on this. Hopefully they'll be a resolution soon as it's unuseable now. @xxxdannyxxx
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I have the same for about the same amount of time.
Camera worked flawlessly from install, now I get stutter and pixelation.
Works fine viewing live feed through Tapo app but not through the Echo Show :-(
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According to the device options:
Mine is an Echo Show 5 - 1st Generation
Running Fire OS 6.5.6.5 (NS6565/5571)
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Hi,
Please refer to this post to provide more information regarding your issue, and send me(@Solla-topee) your camera's MAC address via a private message for further assistance.
Best Regards
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