S200D and H100

S200D and H100

S200D and H100
S200D and H100
Wednesday - last edited Yesterday
Model: Tapo H100   Tapo S200D  
Hardware Version:
Firmware Version:

I have 3 S200D and a H100. The hub cannot detect the S200D. All have the same servers US. 

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#1
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1 Accepted Solution
Re:S200D and H100-Solution
Friday - last edited Yesterday

  @Antonton 

 

Since the products were sold from different countries, these two models are likely running on different SubGHz frequencies despite being labeled as the same region version. They can not be paired together.

 

Before a model is shipped and sold to different countries or regions, it will be customized to comply with the local laws and regulations. If a device version is not the common version sold in a country (e.g. EU vs US.) but is bought from an official channel, this device version will be modified to follow the local requirements before being sold in the market.

 

 

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#4
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Re:S200D and H100
Thursday

  @Antonton 

 

Were the devices bought in the same country? 

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#2
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Re:S200D and H100
Thursday

  @Wayne-TP 

 

H100 bought in the Philippines. 
S200D bought through Amazon US

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#3
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Re:S200D and H100-Solution
Friday - last edited Yesterday

  @Antonton 

 

Since the products were sold from different countries, these two models are likely running on different SubGHz frequencies despite being labeled as the same region version. They can not be paired together.

 

Before a model is shipped and sold to different countries or regions, it will be customized to comply with the local laws and regulations. If a device version is not the common version sold in a country (e.g. EU vs US.) but is bought from an official channel, this device version will be modified to follow the local requirements before being sold in the market.

 

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:S200D and H100
Friday

  @Wayne-TP 

so if I buy the H100 in Amazon US then it should work right?

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#5
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Re:S200D and H100
Yesterday

Antonton wrote

  @Wayne-TP 

so if I buy the H100 in Amazon US then it should work right?

  @Antonton 

 

Yes. Or buy the S200D locally in the Philippines. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#6
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