Multiple notification icons on the screen unintentionally cleared

Multiple notification icons on the screen unintentionally cleared

Multiple notification icons on the screen unintentionally cleared
Multiple notification icons on the screen unintentionally cleared
Tuesday
Model: Tapo C720  
Hardware Version: V1
Firmware Version: 1.2.3

Samsung Galaxy mobile phone.

 

I have a number of notifications showing on the Tapo icon on the mobile home screen.  4 in this case.

 

 

Swiping the screen from top to bottom will open the notifications like this:

 

 

Tapping a notification will open the Tapo app and show the recording.  Going back to the home screen and the rest of the notifications would still display.

 

After a firmware update, tapping a notification will open the Tapo app and show the recording.  But going back to the home screen, and all multiple notifications will be cleared off the screen.  I did not use the Clear icon at the bottom.

 

 

These are the notification settings for the phone.  How can set it so that it will not clear all notifications when only pressing a Person Detected icon?

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#1
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4 Reply
Re:Multiple notification icons on the screen unintentionally cleared
Tuesday

  @WSC4 

Hi,
What's the model number and OS version of your Samsung phone?
What's the Tapo app version?
Best Regards

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#2
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Re:Multiple notification icons on the screen unintentionally cleared
Yesterday

  @Solla-topee 

 

I thought it had fixed itself, because it came back to to how it use to be for a short while a few days ago.  It still clears all notifications when only pressing a Person Detected icon.

 

Mobile phone:  Samsung Galaxy S24+

 

OS version:  Android 14

 

Tapo version:  3.7.811

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#3
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Re:Multiple notification icons on the screen unintentionally cleared
Yesterday

  @WSC4 

Hi,
Do you mean when you press a notification (such as a motion-detected notification), other notifications on the phone will not be cleared, but if you press a person-detected notification, all other notifications will be cleared?
Best Regards

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#4
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Re:Multiple notification icons on the screen unintentionally cleared
6 hours ago

  @Solla-topee 

 

No.  It does not matter what detection it is.  It could be motion, person or vehicle.  If you press any detection icon at the bottom, middle or top, they will all be cleared after viewing.

 

I found one way that seems to work.  If you have the Tapo app running in the background, it will work.  But when you close the app from the screen, it will not work.

 

Before the updates of the phone and Tapo, I am sure it worked even with the app closed, but I'm not 100% sure.

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#5
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