Problem migrating device across hubs due to different time zones

Problem migrating device across hubs due to different time zones

Problem migrating device across hubs due to different time zones
Problem migrating device across hubs due to different time zones
Monday - last edited Yesterday
Model: Tapo H200   Tapo H100  
Hardware Version: V1
Firmware Version: H200 1.4.0 Build 20250109 rel40191 and H100 1.5.23 Build 241106 Rel093525

Hello, I tried to test the new feature allowing migration of devices from one hub to another and have come up with a problem where it blocks me saying the “Country/region is different from the original Hub”.

 

I tried to move from my H200 hub to a H100 hub.

 

The H200 is currently set to UTC+10:00 Australia/Canberra. The other potential options are UTC+10:00 Australia/Brisbane and UTC+10:00 Australia/Hobart. Note that I am in Melbourne which is UTC+10:00 but that option is not available in the H200.

 

The H100 hub has a timezone of “Australia/Melbourne”.

 

When I select the H200 and try to migrate a device to H100 I get the above error and it does not allow me to select any of my H100 devices. Note that I have tried changing the H200 timezone to the other Australian timezones listed above but this has not helped.

 

Any suggestions? Thanks.

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#1
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Re:Problem migrating device across hubs due to different time zones-Solution
Yesterday - last edited Yesterday

  @Rbuck 

 

Tapo H100 does not support device migration. This feature is available on the H200 so far (firmware 1.4.0 and later version).

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Re:Problem migrating device across hubs due to different time zones-Solution
Yesterday - last edited Yesterday

  @Rbuck 

 

Tapo H100 does not support device migration. This feature is available on the H200 so far (firmware 1.4.0 and later version).

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Problem migrating device across hubs due to different time zones
Yesterday
oh. o.k. thanks
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