Kilko wrote

  @Wayne-TP 

 

hello,

 

i still have the issue and it is via wifi conn. h200 disconnect at least once a day and i must restart manually/phisically the device, which is not convenient when we are not at home..

 

This is the second patch (1.50) since the original issue and i am atill not able to use the complete system properly connected to it since weeks ago. It means from remotely, full useless the system with connected devices without a daily manual restart.

 

Please test the new firmware correctly and with full care, i am using tplink devices since many years ago with the TapoCare subscription service, it would be appreciated to rely on the system, just like before!

 

If not possible, please let us know and we will start to migrate to another environment, as partly i had to do it already due to the actual bugs :/

 

thank you in advance

  @Kilko 

What's the led status of the hub when it disconnects? Is it disconnecting from wifi? Or the cloud (local only)?

If it is the wifi disconnection issue, check the signal strength on the hub. What's its RSSI rate? How to check and improve the network connection stability of Tapo&Kasa smart devices

  @Kilko 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.