TAPO HUB H100 Local only problem

TAPO HUB H100 Local only problem

TAPO HUB H100 Local only problem
TAPO HUB H100 Local only problem
Sunday - last edited Monday
Model: Tapo H100  
Hardware Version:
Firmware Version:

Have connected to multiple wifi providing devices. But the problem of local only is persisting continuously. Have restarted device multiple times and reset wifi for multiple times. But same problem is existing. Please reply with a genuine solution. I have seen the same problem by many users. 

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#1
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6 Reply
Re:TAPO HUB H100 Local only problem
Monday

  @Soni42u 

 

For the remote control failure (local only) issue, you may refer to the suggestions here in Case 2 for troubleshooting. Cannot use the Tapo app to control my smart devices

 

The same symptom does not imply the same root cause. Each user's device may differ in software/hardware versions, geographic location, router configuration, network topology, ISP, and other variables. The cause may lay in a single section or in the interaction between multiple sections. The exact cause of a case can't be identified without further analysis.

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#2
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Re:TAPO HUB H100 Local only problem
Tuesday

After a few weeks of good function, I have also had the problem since yesterday: "Local Only" with my TAPO200 hub. 

I have reinstalled the device several times, the router is up to date and has internet connection. I brought hub, router and C230 doorbell in the same room, but it dors not work.

Is there anything I can do?

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#3
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Re:TAPO HUB H100 Local only problem
Wednesday

  @Wayne-TP have tried all the way and means from suggestion no. 2. Till it is not working and showing the same error of local only.

 

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#4
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Re:TAPO HUB H100 Local only problem
Wednesday

KlausTh wrote

After a few weeks of good function, I have also had the problem since yesterday: "Local Only" with my TAPO200 hub. 

I have reinstalled the device several times, the router is up to date and has internet connection. I brought hub, router and C230 doorbell in the same room, but it dors not work.

Is there anything I can do?

  @KlausTh 

 

  • Change router DNS to 8.8.8.8 and 8.8.4.4.
  • Restart both router and the H200 hub, then check again.

 

What router do you use? What's the led status on the H200 hub?

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#5
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Re:TAPO HUB H100 Local only problem
Wednesday

Soni42u wrote

  @Wayne-TP have tried all the way and means from suggestion no. 2. Till it is not working and showing the same error of local only.

 

  @Soni42u 

 

What router do you use? Please share your network topology here if you own a big and complex network. Have you tried to change the router DNS?

 

Send me the Mac address of your Tapo H100 hub through private message, our team will help to check it. 

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#6
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Re:TAPO HUB H100 Local only problem
Yesterday

The router was set to the specified DNS (the Google setting) and restarted. The TAPO H200 was restarted.

No success.

Then the H200 was resetted and completely reinstalled.

Success!

The connection to the S210 and the D230 doorbell also works again.

Many thanks for your help!

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#7
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