HS100 v4.1 stopped working

GreenBee

a week ago - last edited Monday

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Registered: 2025-02-14

HS100 v4.1 stopped working

a week ago - last edited Monday

Tags: #Device Connectivity

Model: HS100

Hardware Version: V4

Firmware Version:

Two HS100 plugs have been working for 4 years switching lights. within1 hour of each other both disconnected from the wi-fi and won't reconnect. The same network has been in use all of the time.

1 Reply

Wayne-TP

Monday

Posts: 4527

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Registered: 2020-06-23

Re:HS100 v4.1 stopped working

Monday

@GreenBee

What's the status of Wi-Fi LED on your smart plug?

Try to restart both the smart plug and the router. If the connection cannot be restored, factory the smart plug and reconfigure it.

How to reset HS100: press and hold the Settings button for about 10s till the WiFi LED blinks amber rapidly.
How to set up my TP-Link Smart Plug or Switch via the Kasa app

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HS100 v4.1 stopped working

HS100 v4.1 stopped working

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