1
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Wrong date/time when downloading.

 
1
Votes

Wrong date/time when downloading.

Wrong date/time when downloading.
Wrong date/time when downloading.
2025-02-10 19:32:21 - last edited Tuesday

When I download videos stored on the SD card, the file name contains the date and time when downloaded, not the date and time of the recording.
Recordings from different dates that are downloaded at the same time therefore have the same date, only the time (minute/second) is different.
Is there anything I can do to keep the recorded date/time in the file or filename?

#1
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1 Accepted Solution
Re:Wrong date/time when downloading.-Solution
Tuesday - last edited Tuesday

Hi All,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility, and if other users have the same request, please vote on this thread and leave your detailed usage scenario for evaluation.
Best Regards

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#6
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5 Reply
Re:Wrong date/time when downloading.
2025-02-11 09:15:09 - last edited Tuesday

  @Senior47 

Hi,
Currently, there are no settings on the Tapo app to change the video recording file name. 
Where did you see the file name of the video recording? I'll record your feature request and forward it to the relevant team for evaluation.
Best Regards

#2
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Re:Wrong date/time when downloading.
2025-02-11 19:11:56 - last edited Tuesday

  @Solla-topee 

Selected a file in the app and downloaded it to my phone.
The file is named "1739298382705.mp4" - unix format in milliseconds - which is the time of the download.

Actual time of recording: Tue Feb 11 2025 05:27:42
The correct file name would then be: 1739248062 - unix format in seconds (missing 3 numbers to get milliseconds...)

I know WHEN I downloaded the file, but not when the recording was made!
I have "solved" the problem by  enable the timestamp in the image, but that is not what I want.

#3
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Re:Wrong date/time when downloading.
2025-02-12 07:38:34 - last edited Tuesday

  @Senior47 

Hi,
Thank you for your detailed explanation. I'll log the feature request and forward it to the relevant team for evaluation.
Best Regards

#4
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Re:Wrong date/time when downloading.
a week ago - last edited Tuesday

 @Solla-topee  @Senior47 

Adding my name to this request. It is very inconvenient having to manually change the filename from the current esoteric format to the time the video was shot. This actual shot-tiem is only available in the Windows Explorer "Date" field, in the metadata item "Media Created", which is not readable by my file-renaming program (it reads Date-created and Date-modified, but they both come up as the time the video is downloaded).

 

Swann cameras have the time-shot in the downloaded filename (at the end). Here's an example

 

"SwannSecurity-FW1A4JR1ZHP3XMNB111A_20250307_234526.mp4"

 

and it would make life so much easier if Tapo did the same.

 

Filename shown in Win Explorer

In this example, the vidoes were shot on the 13th, but downloaded on the 14th. Only the Date Ctreated and Modified are generally read by file renamers. They don't read the "media Created" field.

#5
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Re:Wrong date/time when downloading.-Solution
Tuesday - last edited Tuesday

Hi All,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility, and if other users have the same request, please vote on this thread and leave your detailed usage scenario for evaluation.
Best Regards

Recommended Solution
#6
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