C720 activate night color
Hi,
I just installed my new Tapo C720 Floodlight.
I want it to turn on the floodlight when it detects people. This feature works just fine. However, after it turns off the floodlight, it activates night color vision, where I can see colors even though it is dark, for about 5 seconds, and then it goes to infrafred mode where everything is just black and white.
Is it not possible to keep the night color mode activated all the time?
Thanks in advance.
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Hi,
Usually, the camera will display the colorful live view page at night when the floodlight is on.
Would you please send us a video showing the camera display colorful image when the floodlight is turned off? And please send us the pictures of the camera's Floodlight Settings page and Floodlight Schedule page.
Best Regards
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Hi. Where can I share the video and screenshots?
I cannot upload them here as the files are too big, and I cannot upload them to an external website and share the links? It pops up with a message that says that it is not allowed?
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Hi,
You can upload the video and screenshots to your cloud server(such as Google Drive), generate a link to download them and send me(@Solla-topee) the link via a private message.
Best Regards
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Has this issue been resolved?
I recently installed my C720 and the night vision is greyscale only.
I also have installed the Tapo C325WB camera. With this camera the colour night vision is always on when dark, and the images are remarkably clear and colourful.
Thanks.
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