Tapo C200 Firmware 1.4.1 Build 241212 Rel42617n dont works with DeskShare IP Camera Viewer 4.12

Tapo C200 Firmware 1.4.1 Build 241212 Rel42617n dont works with DeskShare IP Camera Viewer 4.12

Tapo C200 Firmware 1.4.1 Build 241212 Rel42617n dont works with DeskShare IP Camera Viewer 4.12
Tapo C200 Firmware 1.4.1 Build 241212 Rel42617n dont works with DeskShare IP Camera Viewer 4.12
2 weeks ago
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.4.1 Build 241212 Rel42617n

Hello everyone,


After the upgrade of the firmware from version 1.3.15 to version 1.4.1, the camera image is very distorted or blurred.


This only happens in the IP Camera Viewer Software 4.12 from Deskshare.


Everything is ok in the Tapo app.

The picture is also OK in the Synology Surveillance Station.


With the other C 200 camera with the firmware 1.3.15, everything is ok.


Who can help me there or offer a downgrade?


Or is there any other free software similar to IP camera viewer?


Thank you in advance


Karl

 

---

 

Hallo zusammen,

 

nach dem Upgrade der Firmware von Version 1.3.15 auf Version 1.4.1 ist das Kamerabild stark verzerrt beziehungsweise verschwommen.

 

Das passiert nur in der IP Camera Viewer Software 4.12 von der Firma DeskShare.

 

In der Tapo App ist alles ok.

Auch in der Synology Surveillance Station ist das Bild ok.

 

Bei der anderen C 200 Kamera mit der Firmware 1.3.15 ist alles ok.

 

Wer kann mir da helfen oder einen Downgrade anbieten?

 

Oder gibt es eine andere kostenlose Software ähnlich wie IP Kamera Viewer?

 

Vielen Dank im Voraus

 

Karl

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Re:Tapo C200 Firmware 1.4.1 Build 241212 Rel42617n dont works with DeskShare IP Camera Viewer 4.12
a week ago

  @dagbobert0815 

Hi,
Please confirm the following information for the reported issue.
  1. What's the URL you used on the IP Camera Viewer Software when watching the camera?
  2. How many devices are steaming the camera simultaneously? Including stream the camera via Tapo app and the third-party app.
  3. Please reboot the camera to disconnect other devices that may be streaming the camera, and watch the camera using only the IP Camera Viewer Software for a try.
Best Regards

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