Set up of second Hub H200 failed
Hi
I bought a set composed of one Hub H200 and four C420 cameras a few days ago.
I live in the countryside in a small isolated house.
I've positioned all four cameras outside to make them cover all the perimeter.
I have tryed a lot of positions for the H200 but there is any inside the house in which it works properly with all the cameras contemporary!
So I decided to buy another H200 to split the cameras control.
As just as the second H200 arrived I did the very same procedure I did for the first one to connect it to the app (already installed on my phone and already working with the first H200).
I connected both the H200 and the phone to my router, I looked for the new hub in the app, I've found it, I added it, the system automatically update the firmware to the latest version, I completed the set up... but when the app returned to the main page, the new hub icon remained displayed for a few seconds and then disappeared and was no longer present anywhere; I tried the configuration again, but everything was as before: everything was fine for a few seconds and then the icon of the second H200 disappeared.
In one of the attempts I tried to enter from the icon before it disappeared and it gave me problems connecting to the modem even if it was connected via cable!
In all this the LED always remained orange.
Obviously I also tried several times to restart and reset the H200, but always without success.
So my question is whether it is possible to connect two H200s to the same network?
And again, is it possible that the second H200 I received is defective?
Please help me, if possible before I return everything!
Thanks, Marco